Terms & Conditions

Terms of Service

Please read these terms carefully before using S K Pharmaceuticals' website and services.

1 Introduction

Welcome to S K Pharmaceuticals. These Terms of Use govern your access to and use of our website, products, and services. By accessing or using our platform, you agree to comply with and be bound by these Terms. If you do not agree, you must refrain from using our services.

2 Scope of Services

S K Pharmaceuticals operates as an online platform that:

  • Facilitates the sale of pharmaceutical and healthcare products.
  • Enables users to upload valid prescriptions where required.
  • Connects customers with licensed pharmacies and authorized vendors.

We act as an intermediary platform and do not provide medical consultation or diagnosis unless explicitly stated.

3 Medical Disclaimer

All information made available on this platform is intended for general informational purposes only and should not be construed as medical advice, diagnosis, or treatment.

Users are strongly encouraged to consult a qualified healthcare professional prior to the use of any medication or healthcare product.

4 Eligibility

By using this platform, you represent and warrant that:

  • You are at least 18 years of age.
  • You are legally competent to enter into binding agreements.
  • All information provided by you is accurate and complete.

5 User Account & Security

  • You are responsible for maintaining the confidentiality of your account credentials.
  • Any activity conducted through your account shall be deemed your responsibility.
  • We reserve the right to suspend or terminate accounts suspected of unauthorized use or misuse.

6 Prescription Policy

  • Certain medicines require a valid prescription issued by a registered medical practitioner.
  • You agree to upload only authentic and legally valid prescriptions.
  • We reserve the right to verify, reject, or cancel any order where prescriptions are deemed invalid or non-compliant.

7 Orders & Fulfillment

  • All orders are subject to product availability and applicable regulatory requirements.
  • We reserve the right to refuse or cancel any order at our sole discretion.
  • Delivery timelines are indicative and may vary due to logistical or external factors.

8 Pricing & Payment

  • All prices listed are subject to change without prior notice.
  • Full payment must be made prior to order processing.
  • Additional charges, including taxes, shipping, and handling fees, may apply.

9 Returns & Refunds

Due to the sensitive nature of pharmaceutical products:

  • Medicines and healthcare products are generally non-returnable.
  • Refunds or replacements may be provided only in the following cases:
    • Damaged products
    • Incorrect items delivered
    • Expired products

10 Prohibited Activities

Users agree not to:

  • Misuse or illegally procure restricted or prescription medicines.
  • Upload forged, altered, or invalid prescriptions.
  • Engage in any fraudulent, unlawful, or harmful activities on the platform.

11 Intellectual Property

All content, trademarks, logos, and materials available on this platform are the exclusive property of S K Pharmaceuticals and are protected under applicable intellectual property laws.

12 Limitation of Liability

To the fullest extent permitted by law, S K Pharmaceuticals shall not be liable for:

  • Any adverse effects resulting from the use or misuse of medications.
  • Improper consumption or handling of products.
  • Delays or failures caused by third-party service providers.

13 Third-Party Services

We may engage third-party service providers, including licensed pharmacies, logistics partners, and payment gateways. We shall not be held responsible for the independent actions or omissions of such third parties.

14 Termination

We reserve the right to suspend or terminate your access to the platform at any time, without prior notice, in the event of a breach of these Terms.

15 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India.

16 Modifications

We reserve the right to revise or update these Terms at any time. Continued use of the platform following such changes shall constitute your acceptance of the revised Terms.

17 Contact Information

For any queries or concerns regarding these Terms of Service, please feel free to contact us:

Chat with a Pharmacist